Difficult Conversations: The Managers Role (Managers Only)

This workshop is for those who have attended the full day session: Managing Mental Health in the Workplace, and will assist participants to better understand the employees who may be struggling with a mental health issue and help them be successful at work.

This follow up workshop focuses on the manager and the role the manager plays during difficult conversations with the employee. It will also incorporate mindfulness and awareness of the manager's own stress responses.

In this half day workshop participants will:

• Review the Managing Mental Health Process and discuss any new developments.
• Share successful strategies and discuss difficult cases.
• Focus on the challenges of conversations with those who are struggling, such as initiating the conversation, ending the conversation, staying on track, maintaining civility, meeting your goals.
• Rethink assumptions of mental illness and become mindful of judgements and personal reactions.
• Investigate the roadblocks that prevent meaningful conversations and successful goals.
• Brainstorm strategies to deal with these roadblocks.
• Practise difficult conversations with challenging people.

Workshop dates:
Select location for details

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