Performance Conversations
A performance conversation is more than a review or an appraisal. It’s a dialogue about purpose, impact, and growth. When done well, it leaves both the employee and the manager feeling heard, empowered, and connected. Great managers make these conversations count by inviting involvement, recognizing contributions, and supporting development.
Encouraging reciprocal trusting relationships that focus on strengths and continual communication create a different dynamic between manager and employee.
Performance Conversation Process
Resources
Performance Conversation Form
Use the WRHA Performance Conversation form to conduct performance conversations with your staff.
Performance Conversation Course
Take a look at the online course on conducting performance conversations – “Strengthening Performance with Meaningful Conversations.” It’s available on the LMS, search for “conversations” to find it easily. In the course you will learn to:
- Prepare for the conversation and invite the employee to do the same
- Create a psychologically safe environment
- Lead the conversation with intention
- Approach challenging moments with compassion
- Recognize and address equity considerations
- Follow through consistently
- Integrate leadership frameworks and align with the WRHA strategic priorities
The course will take approximately 30 minutes – 1 hour to complete.
Performance Conversation Guide
Use the Performance Conversation Guide as a reference to remind you of key points when you prepare for the conversation with your employees.