Quality Improvement

Who we are

The WRHA Population and Public Health (PPH) Quality Team leads and coordinates program-level quality improvement initiatives and efforts to ensure Accreditation Canada Standards and Required Organizational Practices are met.  For more details, please see the PPH Quality Team’s Terms of Reference.  If you would like more information on the PPH Quality Team, please contact Nadene Coutu.

Accreditation Canada 2020

  • WRHA’s identified priority population for Population Health and Wellness standard of 2020 Accreditation is:  Indigenous populations - First Nations, Métis and Inuit.  There is a working group for this standard co-lead by Indigenous Health & Population and Public Health.
  • Information will be distributed via PPH Quality and PPHOT.  Stay tuned!

Let’s Talk Quality

Let’s Talk Quality is a communiqué of the Quality Team that provides updates on quality improvement activities and supports PPH teams to learn about and meet Accreditation standards. 

Click on the link to read the full issue of Let's Talk Quality February 2019.

Inside this issue:

  • Which Accreditation Canada Standards are applicable to PPH and where to find more information
  • About Accreditation
  • Regional Accreditation 2020 Timeline

Other Accreditation related resources:

PPH in action: High Priority Criteria

PPH in action: Public Health Service Standards - Updated August 2019

PPH in action: Required Organizational Practices - Updated August 2019

Other issues of LTQ below.

December 2017:  HPECD data quality

Fall 2017:  Welcome to Let’s Talk Quality

PPH Voice of the Client:

PPM Implementation Evaluation

Overview (May 2018)

PHN Professional Practice Model Implementation Evaluation Final Report (April 2018)


    PHN Survey Data Tables

    June 2017 PHN Survey Outstanding Questions Answered

    Key Performance Indicators Report

    Focus Group Report 2018

Public Health Nurse Survey: Community Level Monitoring and Evaluation (March 2020)