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Cecilia Nguyen

Family Medicine Educator, Concordia Hospital

As the Family Medicine Educator at Concordia Hospital, I firmly believe that education that provides the knowledge, attitudes and skills to deliver quality care is the foundation for developing a competent and compassionate health care team.  Part of my role at Concordia is to design, implement, monitor, and manage the dissemination of evidence-informed nursing practice.  This comes in the form of policy reviews, audits, and staff in-services/information sessions.  I believe my background as a researcher has helped to foster a very confident attitude towards knowledge translation for both the patient population that I interact with as well as staff. 

Adult education is a very dynamic field at present as we continually adapt to new technologies and formats such as the use of virtual classrooms or Telehealth in a field that has been traditionally very hands-on.  Some of the most rewarding education moments that I share with staff occur at the bedside where I help staff troubleshoot complicated procedures and protocols. I have an open door, no judgement policy which then fosters a very comfortable relationship with staff.  As an educator, I also value my own time at the bedside as an opportunity to maintain my own nursing skills and interactions with patients as well as an awareness of the day-to-day routines.  I apply the same education principles when collaborating with patients in my care as well as their wider support networks.  This often fosters a very open and compassionate relationship, which I hope is a good model for other staff to follow.

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